Country Vacations Customer Care

First , lets ensure we have followed the correct procedure of booking holidays online.

if the procedure is in order, then the above query may arise in either of these cases

1)  Your membership may not been updated on line

solution- kindly submit all documents related to your membership, so that the same may be updated online

2) Your membership is partly paid-up.

solution- vacation booking options are available only for fully paid members.Once the complete membership amount is paid & updated, the holiday options will reflect on the account.

3) Either the link might faced any technical issue /server down /renovation.

Solution- In this case, we regret the delay & advise that you try booking after a while.

4) AMC may be due.

Solution- if AMC is due, the “book” option of the vacations, may not appear.It is advisable to pay the AMC , to be able to book the vacation online.

 

If you still have a query, you can raise the same on the website.

learn how to raise a query here.